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Start your journey

We recognise that making that initial call to a Counsellor is a big step and can be daunting. To ease the process, you can contact us by either phone, text or through our contact form and making an enquiry. We can then discuss what you want to gain from counselling and you will have an opportunity to see if we are the right professionals for you.

If we are unable to take your call, please leave a message and a member of our team will return your call as soon as they can. All email enquiries are responded to within 24 hours so if you have not received a response by then, please check your spam mailbox in case our response has been redirected there – Thank you.

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Where to find us

Phoenix Counselling Services is based at 82 King Street situated in the heart of the City Centre. The building is secure, has parking close by and is easily accessible by public transport. The building is Disability Discrimination Act 1995 (DDA) compliant and therefore accessible to all. You can be sure you will receive a warm welcome in our cosy safe space.

Appointments are available during the working week including evenings.

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